About our client:
A leader in the design, production and distribution of superior and innovative products in multiple soft lines categories. For more than 20 years, their reputation as a partner of high integrity with unparalleled commitment to customer satisfaction and global sourcing of superior price/value propositions has been consistently developed across an expanding number of products, price tiers and markets.
About the role:
Our client is seeking an experienced e-commerce support specialist. The job responsibility ranges from the day-to-day obligations to the high-level, collaborative support of the e-commerce business.
Job Responsibilities:
- Create all new items and monitor item content through Item 360/Retail link.
- Create and maintain content product tracker.
- Work with internal and external teams to insure on time deliveries and manage necessary po changes in NOVA/Retail link.
- Consistently learn and strive to improve collaboration and processes between departments and online accounts.
- Supervise and recap Bazaarvoice sampling and content reviews.
- Submit all AIMS forms and track po’s received.
- Ability to monitor and review sales and forecasts for items on auto replenishment.
Job Qualifications:
- Walmart and Sam’s Club Ecommerce sales support experience required.
- Sound knowledge of procedures and techniques in e-commerce.
- Knowledge of Nova, Retail link, Item 360, Item variants, and Item linking.
- Experience with private label merchandise is desired.
- Proficient in Excel
- A team player with exceptional organizational skills
- Proactive mindset, always anticipating needs and staying ahead of challenges
- Excellent written and verbal communication skills
- Strong problem-solving abilities
- Strong math skills
- Must be able to adapt to changing requirements and priorities
Salary and Benefits:
- Annual salary range of $75,000-85,000; discretionary bonus.
- Comprehensive health benefits including medical, dental, and vision insurance.
- 401(k) plan with company match.
- Paid time off and holiday pay.
- Work from Home in Northwest Arkansas
- Minimal travel
